Free Training & Support

We’re with you at every stage with expert support

No credit card required.

Here For You at Every Step

With Horizon, you not only get powerful Report Writing and business tools but also personalized training and unique live technical support. Our team is dedicated to helping you get the most out of Horizon.

What You Get

With Horizon Training and Support

We want Horizon to work as well for you as it does for us. We perform hundreds of inspections a month and rely on Horizon for each and every one. So it’s tried and tested by experienced inspectors in the field.

Join the Horizon community

Our orientation begins with a unique and engaging program to get you started. You receive training from a Horizon expert plus lots of tutorials and videos. We also hold monthly webinars on new features and trends to keep you up-to-date.

Whether you are new to Horizon or have been using it for years, we’re behind you every step of the way with our world-class Technical Support.


Our in-field reference app, Insight, is free for Horizon users. With over 13,500 images, it shows you what to look for and how to report it. Using it is easy. Here’s how it works:

  1. Select a component
  2. See a list of defects
  3. Select a defect to see photos of what to look for
  4. Click on any photo to see what to say in your report
  • Free onboarding training with an expert
  • Videos, tutorials and monthly live webinars
  • World-class support a phone call or email away
  • Insight reference tool
  • Exclusive access to the Horizon community — a network of inspectors sharing valuable tips, tricks and inspection advice
  • A secure and confidential working relationship

Insight in-field reference app